Shipping policy

All sales are final unless your order is canceled before it is shipped. All Orders are shipped through USPS and if any product is damaged contact us.

ow are USPS® Rural Stations, Branches, and Delivery Service Established?

Rural stations and branches are established, and rural delivery is provided, according to USPS policies and procedures, the characteristics of the area to be served, and the methods needed to provide adequate service. Requests or petitions to establish, change, or extend rural delivery service, signed by the heads of families wanting this service, must be given to the postmaster of the Post Office from which delivery service is desired, or from which the route operates, as applicable. 

Any and all specific questions regarding Rural Delivery are handled by the particular postal unit involved with that route and with the rural carrier delivering to that route.

General Guidelines

  • Mailbox must be in the rural carrier's line of travel.
  • Subject to state laws, the mailbox must be placed on the right hand side of the road, in the direction of travel of the rural carrier, in all cases where traffic conditions are dangerous for the rural carrier to drive to the left to reach the box, or where doing so would violate traffic laws and regulations.
  • Requests / petitions for extension of route must be given to the postmaster of the delivery unit.
  • On a rural route, more than one (1) family, but not more than five (5) families may use the same mailbox, using the address of the receptacle’s owner and the “care of” address format. A written notice of agreement signed by those who use such a box is filed with the postmaster at the delivery unit.
  • Rural carriers are required to stop at a mailbox with the signal flag raised, indicating mail to be picked up, even if there is no mail for delivery. 
  • Any questions regarding hardship cases or change from rural to door delivery must be referred to the delivery unit.
  • For Accountable mail items and oversized parcels (not postage due), the carrier must try to gain the attention of the recipient, which includes honking their horn, in order to get them to come to the vehicle. If the customer doesn't come out and the house/delivery point is within 1/2 mile of the line of travel AND has a passable road, the carrier should attempt to deliver it. Otherwise, the carrier will leave PS Form 3849 and the customer will have to make arrangements to obtain the item.
  • Rural carriers are not required to go to the door with a Postage Due letter - only to the mailbox and blow the horn. The customer must come out to the mailbox to pay and/or receive the letter.
  • Rural carriers operate a Post Office™ on Wheels and can do the following:
    • Sell stamps
    • Accept/Deliver mailable matter including USPS Retail Ground®, Priority Mail® and Priority Mail Express® (Registered Mail®, Certified Mail®, Insured & Collect on Delivery [COD]).
    • Payment for services and stamps can be made in cash or by check payable to Postmaster, similar to paying fees in a Post Office.
    • Sell money orders, after filing PS Form 6387 - Rural Money Order Transaction Application. Only cash will be accepted for money orders.

Establishment

Rural stations and branches are established, and rural delivery is provided, according to:

  • USPS policies and procedures
  • the characteristics of the area to be served
  • the methods needed to provide adequate service.

Requests or petitions to establish, change, or extend rural delivery service, signed by the heads of families wanting this service, must be given to the Postmaster of the Post Office from which delivery service is desired, or from which the route operates, as applicable.